Partner Artists Terms and Conditions

By registering as a Partner Artist (referred to as “Partner Artist”, “you”, or “your”) on the Light Up Platform (the “Platform”), you are agreeing to be bound by these Partner Artists Terms and Conditions (“Terms”) in a legally binding agreement between Light Up (referred to as “Light Up”, “we”, “us”, or “our”) and you. These Terms supplement the general Terms and Conditions for Users on the Platform. Please read these Terms carefully before registering or providing services. If you do not agree to these Terms, you may not register or continue as a Partner Artist.

We reserve the right to update and change these Terms by posting updates on the Platform. You are advised to check the Terms periodically. Continued use of the Platform after changes constitutes acceptance. If amendments are unacceptable, cease providing services and notify us to deactivate your account.

ELIGIBILITY  
You represent and warrant that you are at least 18 years old, have the right, authority, and capacity to enter this agreement, and are a professional capable of delivering live music performances or related services (“Services”) for special occasions at home or designated venues. You must possess necessary qualifications, licenses, permits, or certifications required under Indian laws for performing live music (e.g., public performance licenses if applicable). You comply with all applicable laws, including labor, tax, consumer protection, and data privacy laws in India. If performing as a group, you represent the entire group and ensure all members meet these criteria.

DEFINITIONS  
- “Platform” refers to the website, mobile application, or any digital platform where Light Up facilitates Bookings.  
- “Booking” means a confirmed request from a User to avail your Services, including live music performances for special occasions etc. 
- “Booking Amount” means the total amount paid by the User, including service fees, taxes, and charges, from which your payout is derived.  
- “User” means the customer booking Services through the Platform.  
- “Services” means live music performances or related artistic services provided by you for special occasions at home or given venues.  
- “Payout” means the amount payable to you after deducting Light Up's commission, taxes, and any adjustments.  
- “Payment Instrument” includes methods accepted on the Platform for Users and for disbursing Payouts to you.

REGISTRATION AND ONBOARDING  
To become a Partner Artist:  
- Submit accurate details, including name, contact, Aadhaar/PAN, bank account, performance portfolio (e.g., videos, reviews, repertoire), equipment details, and availability.  
- Undergo verification, including background checks, ID proof, and skill assessment (e.g., audition or sample performance).  
- Agree to Platform policies, including pricing guidelines and service standards.  
We may approve, reject, or suspend registrations at our discretion. You must update information promptly. Fake or incomplete profiles lead to immediate termination.

YOUR OBLIGATIONS AS A PARTNER ARTIST  
You are an independent contractor, not an employee of Light Up. You agree to:  
- Provide Services professionally, punctually, and as described in the Booking (e.g., agreed duration, song list, theme).  
- Arrive on time with necessary equipment (e.g., instruments, sound systems) unless provided by the User.  
- Maintain high standards: Dress appropriately, behave respectfully, and ensure safe, high-quality performances.  
- Comply with User instructions for venue access, hazards, or special requests (e.g., volume limits, no-smoking areas).  
- Carry valid insurance for public liability, equipment, and personal accidents.  
- Report issues (e.g., delays, User no-shows) via the Platform immediately.  
- Not solicit direct payments or future bookings outside the Platform (non-circumvention).  
- Pay applicable taxes on your Payouts and provide GST invoices if registered.  
- Accept or reject Bookings promptly; repeated rejections may lead to lower visibility or suspension.

PROHIBITED ACTIONS  
You must not:  
- Discriminate against Users based on religion, caste, gender, or other protected traits.  
- Engage in abusive, harassing, or unsafe behavior.  
- Perform unauthorized recordings or share User details.  
- Use the Platform for personal promotions bypassing Bookings.  
- Subcontract Services without prior approval.  
- Provide Services under influence of alcohol/drugs or in unfit condition.  
- Misrepresent skills, availability, or past experiences.  
- Cancel confirmed Bookings without valid reasons (e.g., emergencies with proof); excessive cancellations lead to penalties.  
- Violate laws, including copyright (e.g., perform only licensed music or originals).

BOOKINGS AND SERVICE DELIVERY  
Bookings are assigned based on your profile, ratings, location, and availability.  
- Confirm details (date, time, venue, requirements) via the Platform.  
- Be present 15-30 minutes or earlier for setup.  
- Deliver full Services; partial delivery may result in adjusted Payouts or refunds to Users.  
- Handle minor adjustments (e.g., extra songs) with User approval and notify us for pricing changes.  
Cancellations:  
- By you: Any cancellations will face penalties (e.g., deduction form wallet or a payment request within app).
- By User: Per Platform policy; you receive partial/full Payout based on timing.  
No-shows: Users failing to provide access may entitle you to full Payout; your no-shows forfeit Payout and incur fees.

PAYMENTS AND PAYOUTS  
- Users pay the full Booking Amount via the Platform.  
- Your Payout: 70-85% of Booking Amount (after our commission of 20%, adjustable based on volume, ratings, or promotions), minus taxes, refunds, or penalties.  
- We deduct GST/service taxes as applicable and provide breakdowns.  
- Payouts disbursed monthly to your verified bank account via NEFT/IMPS/UPI, within 3-7 business days post-Booking completion.  
- Disputes: Raise via Platform with evidence; we verify and adjust.  
- No direct User payments; violations lead to termination and legal action.  
- You authorize deductions for damages, complaints, or chargebacks caused by you.

RATINGS, REVIEWS, AND PERFORMANCE METRICS  
Users rate you post-Service. Maintain average 4+ stars for visibility. Low ratings trigger warnings, training, or deactivation. Reviews must be genuine; we moderate and may remove violations.

INTELLECTUAL PROPERTY  
You grant Light Up a non-exclusive, royalty-free license to use your portfolio, photos, videos, and performance clips for marketing, profiles, or promotions. You warrant ownership or rights to all content uploaded. Do not infringe third-party IP (e.g., copyrighted songs without license).

PLATFORM USAGE AND DATA  
We collect your data (e.g., location, performance history) for Bookings, analytics, and improvements. Share with Users as needed (e.g., name, ratings). You consent to GPS tracking during Services for safety/verification.

TERMINATION AND SUSPENSION  
We may suspend/terminate your account for violations, low performance, complaints, or inactivity. You may deactivate with 30-day notice, settling pending Bookings. Upon termination: Settle dues; non-circumvention for 2 years (no direct dealings with Platform-referred Users).

LIMITATION OF LIABILITY  
Light Up facilitates Bookings but does not guarantee volume, earnings, or User behavior. We are not liable for:  
- Losses from cancellations, no-shows, or disputes.  
- Injuries, damages, or theft at venues.  
- Payment delays not caused by us.  
Our total liability capped at your last 3 months' average Payouts. No indirect/consequential damages. You indemnify us against claims from your Services or breaches.

INSURANCE AND SAFETY  
Maintain adequate insurance; provide proof on request. Report incidents immediately. 

GRIEVANCE REDRESSAL  
Contact support@letslightup.com or Platform chat for issues (e.g., payments, Bookings, Users). Resolved within 15-30 days. Escalate to arbitration if needed.

GOVERNING LAW AND DISPUTE RESOLUTION  
Governed by laws of India. Exclusive jurisdiction: Gurugram courts. Disputes resolved via arbitration in Gurugram under Arbitration and Conciliation Act, 1996 (sole arbitrator, English proceedings).

DISCLAIMER  
Services provided "as is." No guarantees on Booking volume or Platform uptime. Force majeure excuses non-performance. We may amend commission rates or policies with notice.

By registering, you acknowledge reading, understanding, and agreeing to these Terms, the general Platform Terms, Privacy Policy, and any guidelines. Welcome to Light Up—deliver exceptional live music experiences!

Additional Terms

Upon completing a Transaction, you are entering into a legally binding and enforceable agreement with us to purchase the product and/or service. After this point the User may cancel the Transaction unless it has been specifically provided for on the Platform. In which case, the cancellation will be subject to the terms mentioned on the Platform. We shall retain the discretion in approving any cancellation requests and we may ask for additional details before approving any requests. Once you have received the product and/or service, the only event where you can request for a replacement or a return and a refund is if the product and/or service does not match the description as mentioned on the Platform. Any request for refund must be submitted within three days from the date of the Transaction or such number of days prescribed on the Platform, which shall in no event be less than three days. A User may submit a claim for a refund for a purchase made, by raising a ticket here or contacting us on seller+a4d48186912b4210b50aa5ff0d6c1216@instamojo.com and providing a clear and specific reason for the refund request, including the exact terms that have been violated, along with any proof, if required. Whether a refund will be provided will be determined by us, and we may ask for additional details before approving any requests.      

By agreeing to these Terms and Conditions and registering as a Partner with Light Up, you expressly consent and authorize Light Up and its authorized representatives to send you One-Time Passwords (OTPs), transactional messages, service-related notifications, promotional offers, updates, alerts, and any other communication related to your partnership account via WhatsApp (including text messages, images, audio, or video) on the mobile number provided by you during registration or subsequently updated in your account.

You acknowledge and agree that:

• Such WhatsApp messages may be sent using automated systems.
• These communications are essential for account verification, security, onboarding, order updates, payment notifications, service delivery, and effective functioning of the partnership.
• You are responsible for keeping your registered WhatsApp number active and updated.
• Standard messaging and data charges may apply as per your mobile service provider.

This consent is irrevocable during the entire period your subscription/partnership account with Light Up remains active. You may revoke this consent only by cancelling your subscription or permanently closing/deactivating your partnership account with Light Up. Upon cancellation or closure of the account, Light Up will cease sending further WhatsApp communications